Shipping & Returns
How fast do orders ship?
In-stock apparel typically ships within 1–3 business days. Custom-decorated orders ship within 72 hours of mock-up approval — larger or specialty runs get an exact timeline with your quote.
How much does shipping cost?
US shipping is free on bulk orders over $55. For orders under $55, carrier rates are calculated at checkout. Local pickup in Jamestown, NY is always free — just choose it at checkout.
What is your return policy?
If you're not 100% satisfied with your purchase of in-stock apparel, you can return or exchange it within 30 days of delivery. Items must be in the condition you received them — unworn, unwashed, and with tags attached.
Email info@reishoreclothing.com with your order number and we'll send return instructions. Exchanges are free; returns are refunded minus $5 return shipping. Items must ship back within 30 days of receiving your return instructions.
Can I return custom-printed items?
Custom-decorated gear is made to order after you approve your mock-up. That keeps excess inventory from going to waste — but it also means custom items can't be restocked, so they're exempt from the standard return policy.
If your order arrives damaged, misprinted, or different from your approved mock-up, email us within 30 days and we'll make it right with a replacement.
Wholesale & team orders
For questions about a wholesale, team, or brand-shop order, reply to your quote email or contact us directly — we'll take care of you.
Questions?
Email info@reishoreclothing.com or call 716-218-0074. We respond during normal business hours, Monday–Friday 9am–5pm EST.